We will send confirmation of your order by email. Items will be available to collect in Joules stores and most of Next's stores the next day from 12 midday but please wait for your confirmation before travelling to the store.
Please take some personal identification when collecting your order from the store.
This can be a driving licence, utility bill, credit/debit card or information showing your account details such as your dispatch note.
Your order will be available for collection for 10 days from delivery to the store. If the order isn’t collected we’ll return the parcel(s) to our warehouse where the return/refund will take place. For further details please see our Terms & Conditions.
Stores will not take orders for collection during our busy Sale period. Specific delivery details will be confirmed when you place your order.
Additionally, some stores aren’t able to accept orders for collection due to:
- Space or storage restrictions at the store.
- The store is closing for refurbishment.